Monica Schafer is a media consultant for Groups Today magazine and Teach & Travel magazine, the official publication of the Student & Youth Travel Association.

Do you have good employee retention? Up until a few years ago, I would have said we do.

Most of us register for a trade show to generate new business opportunities that translate into overall sales revenue. During the show you work the floor, visit with current clientele and meet new prospects. So, what happens when you get home?

Congratulations to Staff Writer Cassie Westrate on being selected as the 2017 Serendipity Media Employee of the Year! Cassie adds fun and wit to our published content and attracts new readers through her quality.

Serendipity: the event of finding interesting or valuable things by chance. We’re glad you found us!